At The Box Med Spa, our goal is to provide quality and safe aesthetic medical care in a timely manner. We have implemented a no show and cancellation policy which enables us to better utilize available appointments for our patient. The following policy is with regard to patients who fail to keep their scheduled office visit appointment or procedure appointment.
Please be courteous and call us promptly if you are unable to attend an appointment. This time will be reallocated to a patient on our waitlist. Available appointments are in high demand and your early cancellation will give another person the possibility to have access to an appointment time!
- Patients who fail to show for their scheduled appointment or did not notify the office within 24 hours of their scheduled appointment time, shall be subject to a “No Show/Cancellation” fee of $150.00. In the event of an actual emergency and prior notice could not be given, consideration will be given, and a one-time exception may be granted.
- Patients who fail to show for their scheduled Accutite procedure and did
not notify the office within 24 hours, shall be subject to a “No Show/Cancellation” penalty of $500.00.
If cancelled by the physician as a medical necessity, then the patient is not
subject to this charge.
How to Cancel Your Appointment
To cancel or reschedule appointments call The Box Med Spa at (561)- 717- 8903. Feel free to contact us via text message at (561)- 501- 1609 24 hours a day. If you have any problems getting through, you can leave a message with your name, appointment date and cancellation reason or request for rescheduling.
The Box staff